Resume
Experience
Jul 2022 - Present
INSTRUCTIONAL DESIGNER & SOFTWARE TRAINER
Medical Solutions
Omaha, Nebraska
Remote
Achievements:
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Played a key role in the company-wide implementation of the Betterworks platform by developing e-learning modules and conducting interactive demonstrations to facilitate user adoption and proficiency
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Successfully executed more than 40 projects within 2 years, leveraging expertise in project management, instructional design, and facilitation methodologies to achieve organizational initiatives and goals
May 2021 - Jul 2022
TEAM LEAD, CLIENT SOFTWARE TRAINER
Tekion Corp
Pleasanton, California
Remote
Achievements:
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Developed and launched a client-facing training program from inception to implementation within 6 months
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Shaped the Training Delivery Specialist position, providing comprehensive live training and leading a team of 4 professionals, within 1 year
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Played a key role in launching the Electric Vehicle (EV) program and the CarBravo program for the General Motors Digital Retail Platform (GM-DRP) by conducting interactive demonstrations to facilitate user adoption and proficiency
Jan 2019 - Apr 2021
CLIENT & INTERNAL SOFTWARE TRAINER
The Reynolds & Reynolds Co
Houston, Texas
Responsibilities:
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Conducted comprehensive live training for dealership employees and internal associates on managerial accounting, payroll, and timekeeping software
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Oversaw the coordination and maintenance of software training manuals and e-learning modules
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​Managed the coordination of the instructor training program and ensured compliance with training requirements
Aug 2017 - Dec 2018
TEACHER, 3RD & 4TH GRADE ELA & SS
Harmony Public Schools
Houston, Texas
Responsibilities:
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Developed and implemented lesson plans and activities aligned with state standards, tailored to accommodate the diverse needs, interests, and abilities of students
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Developed and implemented lesson plans and activities aligned with state standards, tailored to accommodate the diverse needs, interests, and abilities of students
Education
Feb 2023 - Oct 2024
BELLEVUE UNIVERSITY
Master of Science in Instructional Design & Technology
Bellevue, Nebraska
Organizations involved in:
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Omega Nu Lambda, the National Honor Society for Online Students
Aug 2010 - Jun 2013
UNIVERSITY OF HOUSTON
Bachelor of Science in Psychology with minor in Sociology
Houston, Texas
Honors:
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Magna Cum Laude
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Dean's List (Spring 2011, Spring 2012, Spring 2013)
Organizations involved in:
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Chi Omega Fraternity
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Psi Chi, the International Honor Society in Psychology
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Psychology Club
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American Sign Language Club
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Concert Women's Chorus
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University Women's Chorus
Licenses & Certifications
Sep 2022 - Present
E-LEARNING INSTRUCTIONAL DESIGN
Association for Talent Development
Aligned to the Instructional Design Capability of the Talent Development Capability Model
Jun 2018 - Nov 2029
TEXAS EDUCATOR
Texas Education Agency
Certified in:
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Core Subjects EC-6
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ESL Supplemental K-12
Professional Skillset
Instructional Design
Technical Writing
Training & Facilitation
Data Collection & Analysis
Project Management
Problem Solving